SNEAK PEEK INSIDE THE CLASSIC LASH COURSE!
Here's 5 free lessons from the course to give you a 'taster'!
Classic Eyelash Extension Course
SNEAK PEEK INSIDE THE
ULTIMATE LASH COURSE!
Here's 5 FREE lessons to give you a 'taster'
Classic Lash Course
This Classic Eyelash Extension Course is package with everything you need to know to begin your exciting new lash journey. It's the perfect place to start developing your skills and build the fundamental lash knowledge you need to guide you to success - one step at a time!
No previous lash or beauty experience required! With so many ways to 'lash', we'll show you correct techniques and methods from the get go to start your business and build your all important loyal client base.
You'll build a strong foundation in lash artistry, which will allow you to further develop your skills. Learn from lash experts who have over 20+ years combined experience.
Start today and learn from beauty pros who have been through it all!
Do you have questions and need some advice?
We understand that taking the plunge to become a lash artist can be scary! That's why our career consultants are here to support you every step of the way!
To speak with us, simply use the calendar, schedule a time that suits you best and one of our consultants will be in touch.
Course Details
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/napAfY6RcreygN618ySw_Learn_From_Home_Icon.webp)
Learn From Home
Become fully qualified anytime, anywhere, and at your own pace.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/UmbjlhXzRQCWigeGriSN_Student_Kit_Icon.webp)
Bespoke Student Kit
A luxury custom made kit professionally branded with your logo proudly displayed.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/oX1JkBHSSGOUkIiJFwhX_Professional_Branding_Icon.webp)
Professional Branding
A unique logo created and tailored for you by our very own in-house design team.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/UQawPPmYSD6NnGEvASxB_Business_Guidance_Icon.webp)
Business Guidance
Strategies and a step-by-step plan on how to properly set-up your own beauty practice.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/KFj9vez0RHeDAO9M7SXQ_Video_Chat_Icon.webp)
Unlimited Video Chat Support
1-to-1 coaching with your assigned lash tutor where you are shown live demos!
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/PS7oJxaYQAC4m3690Hm5_Flexible_Payment_Icon.webp)
Flexible Payment Options
Chose to pay in full or on a monthly payment plan that suits your budget.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/FxqM86qZSLiOCqb4FY80_Social_Media_Icon.webp)
Social Media
Accelerator course to show you exactly how to launch and grow your social media account.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/LA2zC7yrQZCqyR681wNK_247_Access_Icon.webp)
24/7 Access
24 hours a day, 7 days a week unrestricted access to all of your enrolled beauty courses.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/8Pv3so3RNa7iVLFENxyH_Framed_Plaque_Icon.webp)
Accredited Qualification
Receive an accredited lash certificate through our regulators, IPHM Beauty
& The CPD Group.
Course Details
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/napAfY6RcreygN618ySw_Learn_From_Home_Icon.webp)
Learn From Home
Become fully qualified anytime, anywhere, and at your own pace.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/UmbjlhXzRQCWigeGriSN_Student_Kit_Icon.webp)
Bespoke Student Kit
A luxury custom made kit professionally branded with your logo proudly displayed.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/oX1JkBHSSGOUkIiJFwhX_Professional_Branding_Icon.webp)
Professional Branding
A unique logo created and tailored for you by our very own in house design team.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/UQawPPmYSD6NnGEvASxB_Business_Guidance_Icon.webp)
Business Guidance
Strategies and a step-by-step plan on how to properly set-up your own beauty practice.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/KFj9vez0RHeDAO9M7SXQ_Video_Chat_Icon.webp)
Unlimited Video Chat Support
1-to-1 coaching with your assigned lash tutor where you are shown live demos!
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/PS7oJxaYQAC4m3690Hm5_Flexible_Payment_Icon.webp)
Flexible Payment Options
Chose to pay in full or on a monthly payment plan that suits your budget.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/FxqM86qZSLiOCqb4FY80_Social_Media_Icon.webp)
Social Media
Accelerator course to show you exactly how to launch and grow your social media account.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/LA2zC7yrQZCqyR681wNK_247_Access_Icon.webp)
24/7 Access
24 hours a day, 7 days a week unrestricted access to all of your enrolled beauty courses.
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/8Pv3so3RNa7iVLFENxyH_Framed_Plaque_Icon.webp)
Accredited Qualification
Receive an accredited lash certificate through our regulators, IPHM Beauty
& The CPD Group.
Here's What Harriet Had To Say About The Course...
"It's Just Absolutely Amazing!"
"My client's couldn't believe that I had my own personalised kit! I love lashes and have always wanted to start a home beauty business. They've taught me how to set up and run a successful lash business and I'm earning an extra £200-£300 a week on top of my busy job and lifestyle. If you're thinking about becoming a lash technician, I wouldn't go with anyone but Training Beauty & Beyond!" - Harriet TB&B Student
Here's What Harriet Had To Say About The Eyelash Extension Course...
"It's Just Absolutely Amazing!"
"My client's couldn't believe that I had my own personalised kit! I love lashes and have always wanted to start a home beauty business. They've taught me how to set up and run a successful lash business and I'm earning an extra £200-£300 a week on top of my busy job and lifestyle. If you're thinking about becoming a lash technician, I wouldn't go with anyone but Training Beauty & Beyond!" - Harriet TB&B Student
![Training Beauty & Beyond Course Accreditation](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2150842998/settings_images/7ca2023-bcd2-5a56-6d6c-667315c3227a_5ced8a89-b67c-4168-9868-1c44bbbb2c24.webp)
![Training Beauty & Beyond Course Accreditation](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2150842998/settings_images/31de85-f58f-af24-2a-83fe3f2f0f2_CPD_LOGO_ON_WEBSITE.png)
Course Accreditation Bodies
If you can't tell already, we're serious about lashing and this is why we partner with two different course regulators. IPHM Beauty & The CPD Group ensure that our courses are of the highest quality and up to date.
Their stamp of approval will appear on your lash qualification, which will allow you to attain the necessary beauty insurance that you need to offer lash extensions legally.
This ensures that you are fully covered in the event that something goes wrong, plus it also shows a potential client your credibility to perform the service safely and to a really high standard.
▼ ENTIRE COURSE BREAKDOWN ▼
Module 1 - Welcome To Your Classic Course
Lesson 1 - Congratulations! Welcome To Your Course.
Lesson 2 - Introduction To Eyelash Extensions
Lesson 3 - What Are Classic Extensions?
Lesson 4 - Unboxing Your Professional Custom Kit!
Module 2 - Lash, Eye & Product Knowledge
Lesson 1 - Types Of Lash Extension Styles
Lesson 2 - Eye Shapes & Determination
Lesson 3 - The Lash Growth Cycle
Lesson 4 - Contraindications & Infections
Lesson 5 - Types Of Lash Material Used
Lesson 6 - Eyelash Adhesive (Glue)
Lesson 7 - Lash Lengths, Curls & Thickness
Module 3 - Client Preparation
Lesson 1 - Welcoming Your Client
Lesson 2 - Performing A Thorough Client Consultation & Legalities
Lesson 3 - The 'Best' Client Experience
Module 4 - Start-To-Finish Service Demo
Lesson 1 - Full Service Insight Demonstration
Module 5 - Pre Application
Lesson 1 - How To Correctly Perform A Patch Test
Lesson 2 - Cleansing The Area & Priming
Lesson 3 - Under Eye Treatment Pad Application
Lesson 4 - Taping Techniques
Lesson 5 - Lash Mapping
Module 6 - The 'Treatment'
Lesson 1 - Isolating The Lash
Lesson 2 - Picking Up The Lash Correctly
Lesson 3 - Correct Lash Dipping In To Adhesive
Lesson 4 - Applying The Lash
Lesson 5 - Troubleshooting Stickies
Lesson 6 - The 'Pass' Method
Lesson 7 - Secret Super Bond
Module 7 - Post Application
Lesson 1 - Refilling The Lashes
Lesson 2 - Removal Of The Lashes
Lesson 3 - Aftercare
Module 8 - Course Wrap Up
Lesson 1 - Congratulations, You're Qualified!
Lesson 2 - Next Steps...
Lesson 3 - Competition Time!
WE LEAVE NO STONE UNTURNED...
As you can tell from the above modules and lessons, our online Eyelash Extension Course is the most in-depth and exclusive course the market has ever seen!
After extensive research we noticed one super important thing that our industry is missing...
"Unique online beauty courses customised to each individual student, that not only focuses on qualifying you with an accredited certificate, but also shows you EXACTLY how to launch and run a successful beauty business even if you have no experience!"
COURSE BREAKDOWN
Module 1 - Welcome To Your Classic Course
Lesson 1 - Congratulations! Welcome To Your Course.
Lesson 2 - Introduction To Eyelash Extensions
Lesson 3 - What Are Classic Extensions?
Lesson 4 - Unboxing Your Professional Custom Kit!
Module 2 - Lash, Eye & Product Knowledge
Lesson 1 - Types Of Lash Extension Styles
Lesson 2 - Eye Shapes & Determination
Lesson 3 - The Lash Growth Cycle
Lesson 4 - Contraindications & Infections
Lesson 5 - Types Of Lash Material Used
Lesson 6 - Eyelash Adhesive (Glue)
Lesson 7 - Lash Lengths, Curls & Thickness
Module 3 - Client Preparation
Lesson 1 - Welcoming Your Client
Lesson 2 - Performing A Thorough Client Consultation & Legalities
Lesson 3 - The 'Best' Client Experience
Module 4 - Start-To-Finish Service Demo
Lesson 1 - Full Service Insight Demonstration
Module 5 - Pre Application
Lesson 1 - How To Correctly Perform A Patch Test
Lesson 2 - Cleansing The Area & Priming
Lesson 3 - Under Eye Treatment Pad Application
Lesson 4 - Taping Techniques
Lesson 5 - Lash Mapping
Module 6 - The 'Treatment'
Lesson 1 - Isolating The Lash
Lesson 2 - Picking Up The Lash Correctly
Lesson 3 - Correct Lash Dipping In To Adhesive
Lesson 4 - Applying The Lash
Lesson 5 - Troubleshooting Stickies
Lesson 6 - The 'Pass' Method
Lesson 7 - Secret Super Bond
Module 7 - Post Application
Lesson 1 - Refilling The Lashes
Lesson 2 - Removal Of The Lashes
Lesson 3 - Aftercare
Module 8 - Course Wrap Up
Lesson 1 - Congratulations, You're Qualified!
Lesson 2 - Next Steps...
Lesson 3 - Competition Time!
WE LEAVE NO STONE UNTURNED...
As you can tell from the above modules and lessons, our online Eyelash Extension Course is the most in-depth and exclusive course the market
has ever seen!
After extensive research we noticed one super important thing that our
industry is missing...
"Unique online beauty courses customised to each individual student, that not only focuses on qualifying you with an accredited certificate, but also shows you EXACTLY how to launch and run a successful beauty business even if you have no experience!"
Optional Bonus Business Lessons
Your lash business training
What's covered in this training?
Recommendations for business study
Introduction to Facebook
Creating a pro page on Facebook
Introduction to Instagram
Creating a pro page on Instagram
How to take pictures of your work
Working with suppliers
Ordering stock
How to use Canva
What content should I post?
Scheduling posts on social media
Social media ads walk through
Intro to Google
How to create a pro Google page
How to get 5* reviews!
Limited Company VS Sole Trader
Health & Safety
Covid-19 & things to consider
How to setup as a LTD or Sole Trader
Different beauty business models
Gaining beauty insurance
Licenses & beauty
Securing a premises
GDPR & beauty
How to professionally present yourself
Going above & beyond - TB&B style
DIY website creation
Outsourcing a website
Securing a re-booking
Referral program
Loyalty program
Pricing considerations
The 'attractive' offer
Strategy to secure your 1st 10 clients
Calculating profit & loss
The need for a website
Step-by-step launch strategy
Ready... Set... LAUNCH!
![Enrolment procedure picture](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/xYdc8MOcREmGGmgYg3w2_How_It_Works-13.png)
![Enrolment procedure picture](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150842998/settings_images/abVrlt3mSRuARQetwb7W_How_It_Works-13.png)
Frequently Asked Questions
When can I start the course?
Straight away! Once you have paid using one of the options above, you will receive an email with your login details and your lash tutor will call you to arrange your induction!
Will I be able to start my own business?
Yes, most definitely! We specialise in providing training for both the practical skills and how to set-up and run a successful business.
We believe it is extremely important to be competent in both areas to maximise your success!
The business training covers the most important aspects when launching a beauty business such as; Social Media Presence, Client Booking Abilities, Company Registration Processes, Insurance and so much more!
Do I have to pay for my branding & logo?
No! We are proud to offer our students the ability to work with our in house design team to create a logo and brand image for your new business... how exciting!!
You will also have the rights to use them wherever you please!
This service is completely free of charge and comes with all of our courses.
Do I need any prior experience to do the courses?
The only prerequisite for the courses is a stable internet connection either via mobile data or WIFI. We recommend using a large screen (tablet/ laptop) to study, as most of the learning will be video based, however you are more than welcome to study on whichever device you feel the most comfortable!
Is there a time limit I need to complete the course by?
Nope! You’ll benefit from lifetime access to the course/s you enrol into. You can also complete the course in as much or as little time as you need. If you need any refreshers or you want to double check your work, feel free to log back in whenever you wish!
How does the tutor support work if I’m studying online?
As soon as you enrol into a course your tutor will schedule a convenient time to call you, introduce themselves and explain your next steps. It’s a good time to bring those barriers down and get to know your tutor, so feel free to fire any further questions you may have too!
Throughout the course you can schedule private 1-1 coaching with your tutor on video chat (FaceTime, Zoom etc) to really perfect those skills learnt in the course and troubleshoot any areas you feel are more difficult to master. After all, they’re experts and strive to make you the best you can be!
Can I fail the course?
Nope. The courses are all of competency-based learning, which is a fancy way of saying it’s personalised and flexible. It allows you to study at your own pace without the fear of deadlines and failing!
This system allows you to continue learning the same topic repetitively until you have mastered the skill and the desired outcome is achieved.
We feel it is necessary for students to learn through a medium that most appeals to their learning style, so study on your terms, smile and enjoy the learning process!!
How do the assessments work?
Our courses come included with a mixture of multiple choice and practical assessments. Don’t panic - most of the assessments are practical based, seeing as most beauty services are predominately “hands on”, so no written exams.. yay!
Our tutors will guide and assist you through the correct way to submit your assessments and the entire process - so you're in good hands!
Do I have to travel anywhere to become qualified?
Nope, you can be anywhere in the world! All assessments are based online and you will able to gain your accredited qualification from the comfort of your home!
I haven't done much studying before... Can I fail?
It’s okay, lots of students feel the same way, you’re not alone! Remember, your tutors are there for you every step of the way and there’s no pressure from us. Take your time, relax and have fun!
You can re-sit the assessments as many times as you like free of charge until you’ve got it!
Is there a payment plan available?
Absolutely! You can choose to spread your investment for this course over three instalments or pay monthly.
How long will it take to receive my personalised kit?
Once you have given us the green light on your branding/ logo, production will begin immediately. We aim to have your kits on your door step within four weeks, however this is usually quicker!
I've see other lash courses. What makes you different?
Unlike our competition, we take pride in ensuring you are treated as an individual and not just a number!
We are experts in taking a new aspiring beauty professional with absolutely no experience and turning them in to a super successful beauty entrepreneur. How?
By showing you a step-by-step guide on how to fill up your diary every week, whilst also training you to the highest possible level in the beauty service!
Frequently Asked Questions
When can I start the course?
Straight away! Once you have paid using one of the options above, you will receive an email with your login details and your lash tutor will call you to arrange your induction!
Will I be able to start my own business?
Yes, most definitely! We specialise in providing training for both the practical skills and how to set-up and run a successful business.
We believe it is extremely important to be competent in both areas to maximise your success!
The business training covers the most important aspects when launching a beauty business such as; Social Media Presence, Client Booking Abilities, Company Registration Processes, Insurance and so much more!
Do I have to pay for my branding & logo?
No! We are proud to offer our students the ability to work with our in house design team to create a logo and brand image for your new business... how exciting!!
You will also have the rights to use them wherever you please!
This service is completely free of charge and comes with all of our courses.
Are there any prerequisites?
The only prerequisite for the courses is a stable internet connection either via mobile data or WIFI. We recommend using a large screen (tablet/ laptop) to study, as most of the learning will be video based, however you are more than welcome to study on whichever device you feel the most comfortable!
Is there a time limit I need to complete the course by?
Nope! You’ll benefit from lifetime access to the course/s you enrol into. You can also complete the course in as much or as little time as you need. If you need any refreshers or you want to double check your work, feel free to log back in whenever you wish!
How does the tutor support work if I’m studying online?
As soon as you enrol into a course your tutor will schedule a convenient time to call you, introduce themselves and explain your next steps. It’s a good time to bring those barriers down and get to know your tutor, so feel free to fire any further questions you may have too!
Throughout the course you can schedule private 1-1 coaching with your tutor on video chat (FaceTime, Zoom etc) to really perfect those skills learnt in the course and troubleshoot any areas you feel are more difficult to master. After all, they’re experts and strive to make you the best you can be!
Can I fail the 'Lash Course'?
Nope. The courses are all of competency-based learning, which is a fancy way of saying it’s personalised and flexible. It allows you to study at your own pace without the fear of deadlines and failing!
This system allows you to continue learning the same topic repetitively until you have mastered the skill and the desired outcome is achieved.
We feel it is necessary for students to learn through a medium that most appeals to their learning style, so study on your terms, smile and enjoy the learning process!!
How do the assessments work?
Our courses come included with a mixture of multiple choice and practical assessments. Don’t panic - most of the assessments are practical based, seeing as most beauty services are predominately “hands on”, so no written exams.. yay!
Our tutors will guide and assist you through the correct way to submit your assessments and the entire process - so you're in good hands!
Do I have to travel anywhere to become qualified?
Nope, you can be anywhere in the world! All assessments are based online and you will able to gain your accredited qualification from the comfort of your home!
I haven't done much studying before... Can I fail?
It’s okay, lots of students feel the same way, you’re not alone! Remember, your tutors are there for you every step of the way and there’s no pressure from us. Take your time, relax and have fun!
You can re-sit the assessments as many times as you like free of charge until you’ve got it!
Is there a payment plan available?
Absolutely! You can choose to spread your investment for this course over three instalments or pay monthly.
How long will it take to receive my personalised kit?
Once you have given us the green light on your branding/ logo, production will begin immediately. We aim to have your kits on your door step within three weeks, however this is usually quicker!
I've see other lash courses. What makes you different?
Unlike our competition, we take pride in ensuring you are treated as an individual and not just a number!
We are experts in taking a new aspiring beauty professional with absolutely no experience and turning them in to a super successful beauty entrepreneur. How?
By showing you a step-by-step guide on how to fill up your diary every week, whilst also training you to the highest possible level in the beauty service!
ABOUT US
Do you dream of becoming a beauty professional and having your own business? Have you been procrastinating on your new venture, unsure of how to get started and scared to fail? We're confident we're the answer – Training Beauty & Beyond helps people like you go after their dreams and transform their lives with everything it takes to succeed in the beauty industry.
Whether you’re a busy stay-at-home or working parent, a full-time student, an aspiring entrepreneur or simply a passionate beauty enthusiast, our flexible online beauty courses put you back in the driver’s seat to become the beauty professional you’ve always wanted to be.
From gaining the highest level beauty skills, to then acquiring the knowledge to start your own business, we’re changing the way online beauty courses are taught in a step-by-step program that equips you with all it takes to become successful in the beauty industry!
ABOUT US
Do you dream of becoming a beauty professional and having your own business? Have you been procrastinating on your new venture, unsure of how to get started and scared to fail? We're confident we're the answer – Training Beauty & Beyond helps people like you go after their dreams and transform their lives with everything it takes to succeed in the beauty industry.
Whether you’re a busy stay-at-home or working parent, a full-time student, an aspiring entrepreneur or simply a passionate beauty enthusiast, our flexible online beauty courses put you back in the driver’s seat to become the beauty professional you’ve always wanted to be.
From gaining the highest level beauty skills, to then acquiring the knowledge to start your own business, we’re changing the way online beauty courses are taught in a step-by-step program that equips you with all it takes to become successful in the beauty industry!
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150419835/settings_images/wyQp2JFjTRSBH47JrC9p_TBB-LOGO-V1-GOLD.png)
Training Beauty & Beyond Ltd is registered in England and Wales under company number: 13694460. Registered Office Address: The Nexus Building, Broadway, Letchworth Garden City, Hertfordshire, SG6 3TT. Training Beauty & Beyond Ltd (FRN – 976773) is an appointed representative of The Compliance Guys Ltd which is authorised and regulated by the Financial Conduct Authority (FRN – 941360). We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over. Training Beauty & Beyond Ltd are registered with the Information Commissioner & Office under registration number ZB603574.
© 2024 Training Beauty & Beyond · Privacy Policy · Terms & Conditions · Newpay FAQs · Email questions to [email protected]
![](https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/themes/2150419835/settings_images/wyQp2JFjTRSBH47JrC9p_TBB-LOGO-V1-GOLD.png)
Training Beauty & Beyond Ltd is registered in England and Wales under company number: 13694460. Registered Office Address: The Nexus Building, Broadway, Letchworth Garden City, Hertfordshire, SG6 3TT. Training Beauty & Beyond Ltd (FRN – 976773) is an appointed representative of The Compliance Guys Ltd which is authorised and regulated by the Financial Conduct Authority (FRN – 941360). We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over. Training Beauty & Beyond Ltd are registered with the Information Commissioner & Office under registration number ZB603574.
© 2024 Training Beauty & Beyond · Privacy Policy · Terms & Conditions · Newpay FAQs ·
Email questions to [email protected]